Draft a transcript for a high-stakes crisis negotiation scenario. The negotiator must interact with an antagonist who feels aggrieved and ignored. The negotiator should utilize advanced active listening techniques (reflection, labeling, mirroring) and de-escalation strategies to build rapport. Avoid resolving the situation instantly; focus on the exchange of the first five critical turns of dialogue. Annotate the transcript with brackets [ ] explaining the psychological tactic being employed in each response by the negotiator.