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Customer Feedback Sentiment Analyzer

#sentiment #analysis #customer-service

Analyze a list of customer reviews to identify sentiment and key themes.

Analyze the following set of 5 customer reviews for a coffee shop. Identify the overall sentiment (Positive, Neutral, or Negative) for each review. Then, compile a final summary listing the top 3 most frequently mentioned pros and the top 3 most frequently mentioned cons across all reviews. Use only text analysis.